[Resolved]  Western Digital — capacity issue

I have Western Digital Caviar Black 2 TB SATA III WD2002FAEX . I noticed today whatever files I put on it the capacity still the same "the free space is always 1.02TB. I put 5 gigabytes to see and it still "the free space is 1.02TB. I connect it via asmedia sata on my motherboard ASUS P8Z77 . What is wrong with it?
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Complaint marked as Resolved 
Western Digital customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2014
Western Digital Customer Care's response
Hi Avinu,

I am glad to help you out. For your information, the terabyte is a multiple of the unit byte for digital information. The following formula will help
you for better understanding.

1.0TB =[protected] bytes = 1000 gigabytes.

2.0TB =[protected] bytes = 2000 gigabytes.

For example, you have 1.02TB in HDD.

1.02TB =[protected] bytes = 1020 gigabytes.

0.02TB = [protected] bytes = 20 gigabytes.

That means 0.02TB still represents 20GB in HDD so put something larger than 10GB and you should see an decrease of 0.01TB. After transfer, you will see the difference from 1.02TB to 1.01TB.

Hope it helps.
Complaint comments 

Comments

Hi Avinu,

I am glad to help you out. For your information, the terabyte is a multiple of the unit byte for digital information. The following formula will help
you for better understanding.

1.0TB =[protected] bytes = 1000 gigabytes.

2.0TB =[protected] bytes = 2000 gigabytes.

For example, you have 1.02TB in HDD.

1.02TB =[protected] bytes = 1020 gigabytes.

0.02TB = [protected] bytes = 20 gigabytes.

That means 0.02TB still represents 20GB in HDD so put something larger than 10GB and you should see an decrease of 0.01TB. After transfer, you will see the difference from 1.02TB to 1.01TB.

Hope it helps.
Hi Avinu,

I am glad to help you out. For your information, the terabyte is a multiple of the unit byte for digital information. The following formula will help you for better understanding.

1.0TB =[protected] bytes = 1000 gigabytes.

2.0TB =[protected] bytes = 2000 gigabytes.

For example, you have 1.02TB in HDD.

1.02TB =[protected] bytes = 1020 gigabytes.

0.02TB = [protected] bytes = 20 gigabytes.

That means 0.02TB still represents 20GB in HDD so put something larger than 10GB and you should see an decrease of 0.01TB. After transfer, you will see the difference from 1.02TB to 1.01TB.

Hope it helps.
Hi Avinu,

I am glad to help you out. For your information, the terabyte is a multiple of the unit byte for digital information. The following formula will help you for better understanding.

1.0TB =[protected] bytes = 1000 gigabytes.
2.0TB =[protected] bytes = 2000 gigabytes.
For example, you have 1.02TB in HDD.
1.02TB =[protected] bytes = 1020 gigabytes.
0.02TB = [protected] bytes = 20 gigabytes.

That means 0.02TB still represents 20GB in HDD so put something larger than 10GB and you should see an decrease of 0.01TB. After transfer, you will see the difference from 1.02TB to 1.01TB.

Hope it helps.

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