Western Digital — external hard disk

Address:

no.31 lakshmi ammal street, Aayavoo ,aminjikarai, Chennai, Tamil Nadu, 600029

Hi team, i got a hard disk in amazon and within warranty period it was not working and raised for replacement. Received a replacement through courier and the replacement hard disk was also not in working condition. Iam totally disappointed and how can i except the other replacement hard disk also will be in good condition.. Kindly provide me a new hard disk with good working condition and don't provide the recertified or refurbished hard disk..