Western Digital — Western Digital HDD not showing up on Disk Management | |||
I have a Western Digital USB Hard Drive and for some reason when I plug it in it doesn't show up on the Windows Disk Management, it just makes a wired noise and then stops making that noise. I don't think the disk is spinning, I've taken some pictures and recorded a video so you guys can see it. If you have any idea of what could be the problem please let me know. Was this information helpful? | |||
Western Digital customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Hi Infantry Lover,
I am sorry to hear about it. I'd like to try and help. Based on your post, it may be a hardware issue. To confirm the possible reason, please run the Windows Data Lifeguard Diagnostics in your system. Please refer to the link below for Windows Data Lifeguard Diagnostics:
http://wdc.custhelp.com/app/answers/detail/a_id/940 .
If you still facing the problem, you can check our warranty and RMA policy.
http://support.wdc.com/warranty/index.asp .
You can do RMA via website, call and email us for your request. Our support team will be glad to help you out. The following link contains details of India support team:-
http://support.wdc.com/country/country.asp?c=india .
Hope it helps.
I am sorry to hear about it. I'd like to try and help. Based on your post, it may be a hardware issue. To confirm the possible reason, please run the Windows Data Lifeguard Diagnostics in your system. Please refer to the link below for Windows Data Lifeguard Diagnostics:
http://wdc.custhelp.com/app/answers/detail/a_id/940 .
If you still facing the problem, you can check our warranty and RMA policy.
http://support.wdc.com/warranty/index.asp .
You can do RMA via website, call and email us for your request. Our support team will be glad to help you out. The following link contains details of India support team:-
http://support.wdc.com/country/country.asp?c=india .
Hope it helps.
western digital 500gb external hdd problem
i have a western digital passport 500 gb when i connect to the laptop its shows connected but not recognized and the hard drive is not rotating and i could not use my external hard drive.41%
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I am sorry to hear about it. I'd like to try and help. Based on your post, it may be a hardware issue. To confirm the possible reason, please run the Windows Data Lifeguard Diagnostics in your system. Please refer to the link below for Windows Data Lifeguard Diagnostics:
http://wdc.custhelp.com/app/answers/detail/a_id/940 .
If you still facing the problem, you can check our warranty and RMA policy.
http://support.wdc.com/warranty/index.asp .
You can do RMA via website, call and email us for your request. Our support team will be glad to help you out. The following link contains details of India support team:-
http://support.wdc.com/country/country.asp?c=india .
Hope it helps.