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Western Union — 5% TCS being WRONGLY charged WU on my 1st Money Transfer Transaction in FY 21-211

Please refer to my telephonic conversation with your senior executive on 25 Nov 21customer care executive at 1550 hrs on 07 Nov 21, the WU is still levying 5% tax TCS on the transaction made on 25 Nov 21 at 2:30 pm midnight.
There is not a single successful transaction made by me on WU in this financial year. This can be seen and verified from the screenshot of Send Money "History" taken from your website.
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Western Union is calculating wrong TCS on transactions. It has a bug in their calculation. It charges TCS accumulated TCS on any new transaction. Hence even if transferring 100 rupees to USD it will calculate 60000 TCS. Even after 3 weeks of informing they are unable to fix.
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