[Resolved] Whaaky.com — Worst service and this is second time I am complaining and hoping to get it resolved

anksin

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

A few weeks ago I had ordered few products first time and had to request for the replacement I got email saying the replacement is dispatched on 1 July through Aramex courier but this is still not reached my address When I call the number its always engaged and when i email them, they just reply saying we are looking into this I don't know where to complaint.. I feel have been conned they have got the payment but havent got the product I ordered Is there some one who can help me with this concern The parcel number given

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Aug 13, 2020

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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Comments

Whaaky.com / Way2Online Retail Customer Care

from Hyderabad, Telangana

Verified Support

Dear Customer,

We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We apologize i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. It will be great if you could provide your order number and write to us at [protected]@whaaky.com regarding the same.

Thanks & Regards,
Your friends from Whaaky

anksin

from Mumbai, Maharashtra

As per the above complaint i had ordered two different products
one piece of wrangler jeans which i got it replaced with Lee and other was pack of 3 jeans for 599 which is stil pending

please check on the status for the same and if possible i want the money refunded