[Resolved]  Whaaky.com — Defective or incomplete order

Address:500016
Website:www.whaay.com

My Order no is S[protected] I received 2 Blazers on 22/9/2016 but some are in defective or wrong product or incomplete order conditions. I got email to support but they are not supporting him. They are cheating me because i had ordered a 2 blazers but he sent 2 suits and incomplete work of trailer.So sir i requested you my oreder price return him or take any action for whaaky company.
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Nov 8, 2016
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear Rajeev,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -

Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

Thanks Regards Whaaky Team
Verified Support
Apr 24, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,
Order no: - S[protected]
We are here to assist you better.

We have refunded your amount on 15st March 2017 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret for the inconvenience caused.
Thanks Regards Whaaky Team
Complaint comments 

Comments

I have order the digital camera and branded jackets.. Camera and jackets are so worst . they are looting from the market and not picking the phone even a single time. in terms of the hue discount and showing good pics in the website they are fooling the customer. please do something.

Order#S[protected]
Order#S[protected]
Whaaky.com / Way2Online Retail Customer Care's response, Oct 7, 2016
Verified Support
Dear Gautam,
Order no: - S801840786

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -

Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at support@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number 04066228282

Thanks Regards Whaaky Team
Whaaky.com / Way2Online Retail Customer Care's response, Apr 24, 2017
Verified Support
Dear Customer,
Order no: - S801840786
We have already raised a complaint on 30th August 2016 for Refund.
As per company policy Customer have to return the product to whaaky return section, and we have not received any self shipment till now. We are sorry to inform you that. As there is no response from your end, we have closed the complaint.
Please treat this email as a final reminder.

Thanks Regards Whaaky Team

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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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