[Resolved] Whaaky.com / Way2Online Retail — bad quality product and wrong product delivered | |||||
Dear sir, This is raim from jalandhar, punjab. I purchased 4 chinos (Trouser) from whaaky the budget store. I received the parcel on 07/09/2017. My order no. Is pens[protected]. I want to tell you that the quality of the product is so poor and stitching is not up to the mark and even the chinos are torn from some sides too. The chinos that i received was of 36inch waist size as i have ordered for 34inch waist. You are therefore requested to please take back your product and return my cash money of rs.1100. Complaint by: Raim 801, mota singh nagar market, near bus stand Jalandhar city, punjab Pin-144001 Mobile no.[protected] My email - [protected]@yahoo.com Was this information helpful? | |||||
Oct 19, 2017 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Sep 08, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear Ramneek Hans, Order no: - S[protected] We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected] Thanks&Regards Team Whaaky | |||||
3 Comments | |||||
Comments
I have logged a complaint on 07/09/2017 to refund my money Rs.1100. on the same day a guy called me and asked my Dedit Card details. He was asking to give me OTP which I don't who as sent but I didn't share OTP with him. I haven seeing the previous complaints about the Whaaky. A guy was asked to share his debit card details and all his money was debited from his account. Keeping this I mind just tell me if there is any way to get my money back in cash
Reply
i had purchased of combo pack of 2 jean pants of size 34 on 11 oct 2017. but one of it is too smaller even the size mentioned on it is 34. please replace the mismatching product i.e the pant of size 34 . my name is pradeep sangaonkar and address is radhika apartment bldg no.55 f /4, rankala park area, kolhapur pincode 416010. mob no is [protected]. please do the needful
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No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016