[Resolved] Whaaky.com / Way2Online Retail — faulty power banks

 
1 Review
 dsdsdsdsdsd on Dec 30, 2017
Order id : s[protected]
Payment mode : cod
Order placed on :[protected]:55:06

Ordered two mi power banks on whaaky.
Both not working.
And the company has about 4 numbers listed, all not functioning.
Emails sent repeatedly are unanswered.
I request a refund.
Mails sent have been ignored. And there is no possible way to contact them.

faulty power banks
Complaint marked as Resolved Feb 8, 2018

Complaint Status


[Dec 30, 2017] Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Whaaky.com / Way2Online Retail Customer Care's response, Jan 06, 2018
Dear Drishti,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at support@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards
Team whaaky
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    Whaaky.com / Way2Online Retail - faulty power banks