Whaaky.com / Way2Online Retail — faulty power banks
Dsdsdsdsdsdsd on Dec 30, 2017
Order id : s[protected]
Payment mode : cod
Order placed on :[protected]:55:06
Ordered two mi power banks on whaaky.
Both not working.
And the company has about 4 numbers listed, all not functioning.
Emails sent repeatedly are unanswered.
I request a refund.
Mails sent have been ignored. And there is no possible way to contact them.
[Dec 30, 2017] Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Whaaky.com / Way2Online Retail Customer Care's response, Jan 06, 2018
Order no: - S[protected]
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at firstname.lastname@example.org, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]
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+91 40 6622 XXXX
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
Whaaky.com / Way2Online Retail - 2 months back my refund, the money request is approved but not send the money