[Resolved] Whaaky.com / Way2Online Retail — Need confirmation i received order successful as well as a separate mail with order failed

Abdul Azeez C

from Delhi, Delhi

Address:	Bangalore, Karnataka, 560084
Website:	whaaky.com

Hi whaaky support team,

I got an email after order was success, later in few minutes i also received that order has been failed, but money already deducted, i did payment via payu money netbanking, if order failed i will get the refund...?, in website it shows order success, am in confusion whats the status.

This is something serious, u guys need to answer to our query. Tried calling to customer care, there is no reply. Sent a mail no reply as well.

Please check & let me know if i will get the refund in case if the product order is not successful, my money has already been deducted.

My orderid details are: s[protected]

Was this information helpful?

No (0)

Yes (0)

Mar 24, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,

We are here to assist you better. The order number S[protected] is confirmed and the product will be dispatched in 8 - 10 business days from the order confirmation date. (Saturday, Sunday and public holidays are not working days)

Thanks, Regards whaaky Team