[Resolved]  Whaaky.com / Way2Online Retail — not working product received

Address:Bangalore, Karnataka, 560099
Website:Whaaky.com

I have ordered two power banks and recieved them on 19/03/2018 but the power banks which i received was not matching the description and more over the power banks received are not working and found to be defective. Please return the same and request you to refund the amount asap.
Whaaky order i’d: wh62205 please do the needfull

Regards,
Vishnu
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May 4, 2018
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Mar 26, 2018
Vishal Sandy's response
In how many u will send my order
Mar 26, 2018
Vishal Sandy's response
How many days it takes to deliver which I have ordered nike flip flops

Verified Support
Apr 02, 2018
Whaaky.com / Way2Online Retail Customer Care's response
Dear Vardhan,
Order no: - WH62205
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Thanks&Regards
Team whaaky
Complaint comments 

Comments

Dear sir i have place this order wrongly kindly cancel my order please
actually this order is placed by my little brother wrongly . he was only playing with mobile and did this mistake
so kindly cancel this order
Whaaky.com / Way2Online Retail Customer Care's response, Apr 2, 2018
Verified Support
Dear Akash,
Apologies for the inconvenience caused to you. Please provide us your order with images of the product which you received. So that we can register a complaint about the same. Or else you can drop an email at support@whaaky.com your issue will be addressed within 24-48 hrs.
Thanks, Regards
My order No WHh34BE6583 not received payment already paid for the item
I have ordered for nike flip flops of combo 3 I have got puma flip flops I want my flip flops which I have been ordered for it have been paid or else cancel my order and return my money or send me those flip flops which I ordered
Whaaky.com / Way2Online Retail Customer Care's response, Apr 2, 2018
Verified Support
Dear Vishal,
We are here to assist you better. Please provide us your order number or registered Email id so that we can assist you with the concern.
Thanks, Regards

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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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