[Resolved] Whaaky.com / Way2Online Retail — power bank mi | |||||
I ordered mi 20000mah on 7th of march from whaaky. The order delivery was on time and i received it on 13th of march. What's disappointing was the product in the delivery box. It didn't have any company name on it and the product appeared damaged. Scratches on the top, usb cable points misplaced and such. I complained to them immediately after i saw this product, asking them how to return the product and sent them pictures later. Their support said that they'd respond but 2 weeks have passed and nothing. Hence this complaint. Please look into this matter as that product is laying in the box ever since. Thanks in advance. Was this information helpful? | |||||
May 12, 2018 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Mar 27, 2018 [email protected]'s response Not received original product
Verified Support Apr 09, 2018 Whaaky.com / Way2Online Retail Customer Care's response Dear sreenivasarao maddali, Order no: - WH61174 We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs Thanks&Regards Team whaaky | |||||
 2 Comments | |||||
Comments
Send me order status fast
Whaaky.com / Way2Online Retail Customer Care's response, Apr 9, 2018
Verified Support
Dear Seeni,
We are here to assist you better. Please provide us your order number or registered Email id so that we can assist you with the concern.
Thanks, Regards
We are here to assist you better. Please provide us your order number or registered Email id so that we can assist you with the concern.
Thanks, Regards
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at support@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Thanks&Regards
Team whaaky