[Resolved] Whaaky.com / Way2Online Retail — Power bank & bluetooth defective

Siddhartha sadhukhan

from Delhi, Delhi

Address:	Hyderabad, Andhra Pradesh, 500016
Website:	WHAAKY.COM

Sir,
I received order Id no - S[protected] which is power bank & Bluetooth that is defective & no indication lamp was glow when charging . kindly help me to get a new one power bank 25000 mah and Bluetooth.
I was send mail but no one can present to received my defective deliver items...
Pl sir solve my problem otherwise refund my money through cheque.

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Mar 30, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Feb 22, 2017

Updated by Siddhartha sadhukhan Sir,
I am mr Siddhartha my order no -S[protected] received today but which is I demand that is not send through company. I saw the companies site advertisement- "REEBOK SHOE WHITE" that is demand for me and size also 10 but the company send " POOR QUALITY" zebra mix COLOUR & "9" SIZE shoe.
I request to you pl help me to get a good quality "REEBOK WHITE SHOE, SIZE NO-10 otherwise "REFUND my money through CHEQUE .
Pl sir u get steps to solve my problem, I know no body can rights to cheat anyone so why "whaaky.com" cheat, that is the 2nd time .

Verified Support

Feb 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Siddhartha sadhukhan,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks, Regards Whaaky Team

Verified Support

Apr 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Siddhartha sadhukhan,
Order no: - S[protected]

We are here to assist you better. As per our records, your product has been already dispatched by Holisol Courier service we are in contact with the logistic team regarding swift delivery of your product. You can also track your order in below link

http://holisollogistics.com/track-shipment/

Courier Name: Holisol
Consignment Number:[protected]

Thanks, Regards Whaaky Team