[Resolved]  Whaaky.com / Way2Online Retail — Sending defective item

Address:500016
Website:online shopping for refurbished items

I have purchased refurbished samsung mobile model no. E1282 from this site But company have sent me a duplicate item instead of refurbished mobile and after complaing about it their reponse is very bad.they have told me u have u sent it back at your own courier charges.if it approved for return they will return my money but how can i believe if they have send me a duplicate items.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 17, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Ranjeet,
Order no: - S[protected]
We are here to assist you better.

We have refunded your amount on 6th December 2016 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret for the inconvenience caused.
Thanks Regards Whaaky Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whaaky.com / Way2Online Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    4399
    Pending
    0
    Resolved
    1744
    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Whaaky.com / Way2Online Retail contact information