Whirlpool — cheating customers by false commitment | |||
We are facing bitter experience by buying whirlpool products. Now scared about quality of your products. One ac problem we booked and we put amc done on 04.08.2017. More than 100 time s we asked your team they told everything comes under amc including coil. They told coil to be replaced under amc it will be done. Later that engineer told amc not punched wait for some more time. We called that engineer continuously. Finally after 20 days he came and told coil no stock wait for another one week. Again he didnt turn back then we called continuously he told no stock then later he told he met with an accident so contact customer care. Again we called customer care within 24 hrs engineer will come like that they told but engineer not came. Again we called customer care on 04.09.2017 and 07.09.2017. Finally another one team came today and they also returned back. We got call from service center that coil wont cover under amc. We really surprised our workmanship of whirlpool. Then we have got call from service center anna nagar stating that amc not covered for coil then we argued with them. They finally accepted and told that within a week solve the issue under amc on 31.08.2017. Then we have called continuously and everyday they told that today problem will be solved like that, but finally they have not attended the call. So totally their entire team cheated us by false commitment. Was this information helpful? | |||
Whirlpool India customer support has been notified about the posted complaint. | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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