[Resolved]  Whirlpool — complaint no. cn[protected]

Address:602001
Website:www.whirlpoolindia.com

I have purchased a whirlpool semi-automatic washing machine at chennai.

Recently, the drier cable cable failed, and i called the whirlpool customer care. The technician came from tiruvallur service center, and stole the drier cable, and he bypassed the cable contact with a direct connection. He even closed the previous complaint without even informing me.

Is this the way of a proper service? Service center: sri vari services, tiruvallur, tamilnadu - 602001

Please help.
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Jan 29, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2018
Whirlpool India Customer Care's response
Dear Customer,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.
Verified Support
Dec 29, 2018
Whirlpool India Customer Care's response
Dear Customer,

We hope our service team has already shared the requisite information regarding the required part concern with you. We request your understanding on the same.

Regards,
Whirlpool Support.
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