[Resolved]  Whirlpool India — about your service on whirlpool refrigerators

Address:605011
Website:[email protected]

Sir
My refrigerator stopped working and your service people fixed it. They said it was due to gas leak and they refilled it. But i could see ice build up outside my fridge after that and also my freezer temp. Was low (Icecreams melt). When i informed them they said it was due to excess gas and asked me to wait till the end if summer and said they will drain it incase if it continues. But now when i approached them with this continuing issue they say i have to pay the charges once again for gas draining and filling. This is absolutely their fault and i would like to consider this and do the needful without extra charges.
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Sep 19, 2017
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Aug 18, 2017
Updated by vaniramalingam
my service bill
Verified Support
Aug 19, 2017
Whirlpool India Customer Care's response
Dear vaniramalingam,

We're sorry for the experience you had. This concern has been raised with our service team. Our service team will get in touch shortly with an update on this concern.

Regards,
Whirlpool Support.
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