[Resolved]  Whirlpool India — annual maintenance contract - amc

Hi,
This is regarding a fraudulent activity by so called whirlpool. A month before, a representative from whirlpool came to me to renew my AMC and took a cheque from me for the same. Now when i called the service centre, first they told that i didnt pay. Then i shouted at them. After few days, they told that money got reflected today only. They took money before 20days. I dont know what they are thinking are thinking of their customers. After reflecting i asked them for service. Now they are saying ### reasons. Like they have to close my request file. I asked them to close. They are telling that the representative who got chque from me should close this. Am waiting for nearly 10days.what if the representative is dead. So i should go and dig his body and make him alive and ask him to close my file. Such a fraud company. I need this to be resolved now.
My number is [protected]
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Sep 24, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2018
Whirlpool India Customer Care's response
Dear Customer,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.
Verified Support
Aug 17, 2018
Whirlpool India Customer Care's response
Dear Customer,

Our service team tried contact you but couldn't get through. Please share your convenient time and alternative number in order to assist further.

Regards,
Whirlpool Support.
Verified Support
Aug 23, 2018
Whirlpool India Customer Care's response
Dear Customer,

We hope your concern has been resolved. Please let us know if there is anything else you need help with.

Regards,
Whirlpool Support.
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