[Resolved]  Whirlpool India — bad service center sai saran service center

Address:Chennai, Tamil Nadu, 600073

Hi All,

Dont buy Whirlphool refrigerator. Or if you already bought dont call for whirlphool service if you have any problem.

They are mentioning warranty period right it is actually the expire period. Dont buy that.

This is my experience with this company product.

After 5 years my refrigerator is not working. Called the Whirlpool service center. A service man from the SAI SARAN SERVICE CENTER of Whirphool came and make me bill upto 6000Rs. I paid it is worked for only 35 days. After that i make a call to whirlpool service center. They replay and send another service man from the same SAI SARAN SERVICE CENTER of Whirphool. This time he told com-pressure got problem you need to replace. It charging again 6000Rs. I asked why you had not checked the com-pressure in the previous service. They taking improfessional and saying how can we know.

Also the second service man took one spare parts relay from my refrigerator. I had found out only after a week when i can back again. They are saying you should call in the same day itself.

So if you bought whirphool product dont call whirlphool service center. If any service man from SAI SARAN SERVICE CENTER of Whirphool dont trust them. They will definitely make another problem in your product.
Was this information helpful?
No (0)
Yes (0)
Aug 25, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2018
Whirlpool India Customer Care's response
Dear Subbiah,

We got it checked with the service team and confirmed that our service technician is going to visit at your place today to assist you with the appliance issue.

Regards,
Whirlpool Support.
Jul 23, 2018
Updated by Subbiah Ramakrishna Perumal
Still they are charging me again 5500Rs for compressor.
Verified Support
Jul 25, 2018
Whirlpool India Customer Care's response
Dear Customer,

We hope your concern has been resolved. Please let us know if there is anything else you need help with.

Regards,
Whirlpool Support.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3571
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information