[Resolved]  Whirlpool India — bearing gone bad

Address:560066

Bought a new washing machine; bearing gone bad in 3 years. Repair man handed over 6k bill to repair it. Whirlpool used to standout in washing machine segment... What kind of quality are you guys producing now?

It is pathetic that one has to pay for new bearings every 3 years, given that the usage is twice/thrice a week. Older machines used to work for 10 years minimum before getting into bearing troubles. Can your customer care call me and help me resolve this?
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Mar 1, 2020
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2020
Whirlpool India Customer Care's response
Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.
Verified Support
Jan 25, 2020
Whirlpool India Customer Care's response
Hi Team,

We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer.

Regards
Whirlpool Support
Complaint comments 

Comments

I purchased new machine but it is not working. When start after 50 second prime mover is not moving. And machine time is still the same when I was started.

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