[Resolved]  Whirlpool India — bearing problem in top load machine

The spinning in the washing machine is noisy, i logged a complaint the tech visited and said its a bearing problem and it will cost roughly around 5500. I am not happy with this. My complaint number is bg[protected]. Why should a bearing cost that much? The techs said that more than 4 parts need to be replaced (Bearing gear box, oil box etc). Its an overkill
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Dec 23, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2018
Whirlpool India Customer Care's response
Dear Yasmeen,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.
Verified Support
Nov 21, 2018
Whirlpool India Customer Care's response
Dear Yasmeen,

We value you as a customer and we have already shared the procedure for further repair of the appliance as per company policy. Kindly give us an approval so that we can go ahead to replace the same. Rest assured we are always here to assist you in case you require any help. Wish you a good day ahead.

Regards,
Whirlpool Support.
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