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[Resolved]  Whirlpool India — bill

Dear sir

Whirlpool refrigerator's compressure was not working. I have dialled the number of customer care whirlpool. Complain number is. Dl[protected].

From jmd serice center superviser nitin jain has sent mr. Rohit for supervise the item refrigerator. He has produced estimation cost for the defect in refrigerator. That was inr3800 first, then inr4000. I show original bill to rohit then he changed the compressor without any fee but takes other charges.

He said to my wife you dont inform the company. Otherwise you have to pay more charges like inr6000. I will take only inr4000.

He rohit has corrected the refrigerator withou giving me any bill of inr4000.

I called rohit. He refused to give bill of inr4000.

In the night around 8:30 pm i dailled the customer care number without receving.

Then i went to police station narela. I also dialled the 100 number for assistance.

Inspector manoj at narela police station has assured me rohit will give bill to you in the morning.

I am not satisfied. Please send an engineer to verify the article inserted in refrigerator and give me original bill.

This is a mental torture for us. Thats why i am going to plan consumer forum against whirlpool.

Regards

Santosh
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Apr 28, 2018
Complaint marked as Resolved 
Mar 24, 2018

Complaint Status

Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2018
Whirlpool India Customer Care's response
Dear Customer,

We hope our service team has already shared the requisite information regarding appliance concern with you. We request your understanding on the same.

Regards,
Whirlpool Support.
Verified Support
Mar 28, 2018
Whirlpool India Customer Care's response
Dear Customer,

We got it checked with the service team and confirmed that our service team has already clarified about your above mentioned concern. Please consider this is our final communication regarding the same.

Regards,
Whirlpool Support.
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    Whirlpool India
    Customer Care Service
    Customer satisfaction rating
    77%
    Complaints
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    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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