[Resolved] Whirlpool India — brand new whirlpool fridge issue - damage and not replaced | |||||
(Model # - FP 313D Protton Roy, Alpha Steel) This product started having problems within a week of buying it. Called up Whirlpool toll free number and after going through the horrifying experience of making the customer service understand the issue, got a technician sent home. After few more days technician visited the place and diagnosed the problem with the Thermostat (but guess what, the part is not available). Asked for replacement of Fridge (but guess what, the colour is not available). Finally went for a replacement with the only model/color available (but guess what, its been been more than week nothing has been done till now). Thanks to Whirlpool and its customer service I am without a Fridge for almost a month now (but guess what they dont care!!!). Was this information helpful? | |||||
Aug 7, 2018 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Jul 07, 2018 Whirlpool India Customer Care's response Dear Customer, We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern. Regards, Whirlpool Support. | |||||
 2 Comments | |||||
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You can track me and the details from the ticket number BG[protected]
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The fridge was not functioning as a frost-free fridge. Icicles were being formed in the freezer and moisture was present in everything in the fridge.
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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