[Resolved]  Whirlpool India — Compressor warranty

Address:

New Delhi, Delhi, 110019

Hello, I purchased a refrigerator from a Factory outlet for seconds in 2012. I was reassured by the seller that the only damage is a dent on the door and the full compressor warranty will apply. Now when I the refrigerator is not working and I filed a complaint with Whirlpool, they are saying that it is not 2012 but an old 2010 fridge in their records and they will not honor the warranty. Initially, they said that the warranty does not apply on the receipt date but the manufacturing date which is 2010. Then they wasted two weeks by saying that they are discussing it with seniors, When they did not revert back, I called them up again, they refused to come up with solution for the inconvenience and I was told that I should approach legal forums to seek appropriate response and they will not honor the warranty.