[Resolved]  Whirlpool India — cooling issues

Address:New Delhi, Delhi

My refrigirator was not cooling properly so i called the service centre on27 may in evening. Worker named zeeshan changed 2 parts relay and olp near compressor and charged 1715₹ and said me to wait for 2 days to see the cooling but the problem remained same. Again i called the service centre worker named manoj came and he said that gas is choked and compressor is in good condition and he changed the wire near compressor he said he would come to fill the gas but the mcv connected got tripped and refrigerator was not working. Next day i called manoj but he refused to come. Again i contacted service centre and after 3 days the worker named sonu came. He said compressor is not working due to wrong connection of wire nd youve to change the wire. And the compressor has got a short circuit. Immediately i contacted the authorized persons for the negligence and to replace by new compressor as it was their fault but no authority listened to me i request you to look in the matter and arrange new compressor in my refrigirator without charges.
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Jul 12, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2018
Whirlpool India Customer Care's response
Dear Sudesh,

We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.

Regards,
Whirlpool Support.
Jun 13, 2018
Updated by Sudesh Dogra
My moblie no. - [protected]
Complaint no.- 978
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