[Resolved]  Whirlpool India — deficiency in service and fake promises

Address:

Jind, Jind, Haryana

Hi Sir, I am writing this email with full grief and i am really hoping for a expedited resolution. I have had puchased Whirlpool 7.5 kg Fully Automatic Top Load Washing Machine Grey Warranty: 2 Years Comprehensive Warranty and 10 Years Warranty on Motor and Prime Mover from Whirlpool 1. [IMEI/Serial No:[protected] ] CGST: 9.000 % SGST/UTGST: 9.00 From Flipkart on 10th August 2019. It was promised thatthe product will be installed within 24-48hours of the delivery, to which its already12-14 days have passed with no updates on installation. I was sent a message from Flipkart thatthe product has been successfully installed which is really shocking and completely a false statement. When i contacted customer care of Flipmart they promised to resolve this with in 24hours to ehich already atleast 240hours (10days) have been passed. The Service centre of whirlpool at Jind, Haryana-126102 is a fake service centre that keeps on promising manythings and when ut comes to delivery they dont have anything. It is really emabarrassing fir my aged parents to get the clothes washed at our neighbour's house and sometimes with hands which is really painful for me to see. No one else is getting impacted as a result of this other than mr and myfamily and hence i request you to help me out here. I am looking forwars to have a decent compensation from seller/flipkart/whirpool/service centre/all and a written warning issues to them so thatit doesnot get repeat with some other person. I can be contacted at [protected]/[protected] for any further information in this regards. Sincere thanks, Sourabh