Whirlpool India — delay in installation and demo of the newly purchased product

I'm from trivandrum, kerala.in the previous week, we have purchased the whirlpool 360° bloom wash ultra and whirlpool neo fresh.. And we have registered for free installation and demo wide customer registetation id co[protected] dated 3/9/17. We even called them several times but they only said that they'll reach within 24 hrs but they've not reached yet. And this is very disappointing to find that the customer care services are too irresponsible. Kindly go through the matter very seriously. After all it affects the goodwill of such an amazing company.