[Resolved]  Whirlpool India — don't pay online to misleading calls from whirlpool executives

Address:Poonam Cluster -3, Mira Road (E), Thane, Maharashtra, 401107

Had taken an amc for my refrigerator after been chased by whirlpool executives on 26 nov 2018.
I was told by the falsely executive that in 24 hrs d plan is activated.
Was also told that no charges would be taken from me for any service from immediate effect.

Later whn i had called up on 1st of dec 2018 for giving a check as it ws cooling low, the technicians from sky enterprise came, saw and said i hav to pay charges and made a statement that there is zero claim for next 30 days and refused to service the refrigerator.

All the calls too and fro to the call centre isnt making any sense. As no one seems to acknowledge.

Pls. Refund my money back if that is d issue as ive been falsely informed and if theres nothing like 30 days no claim, pls take action on sky enterprises. (Mira road)
For the above email sent to whirlpool customer care... Zero action was taken or anyone from there ever contacted me or answered to my emails.

Now this year again they have started making fake claims etc...
Warning to all.. Pls. Do not fall prey to such companies and their calls & best stop buying their products.

Raj
Mira road
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Dec 31, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2019
Whirlpool India Customer Care's response
Dear Team,

In this case, customer wanted to share his feedback regarding service partner and services we have forwarded the same to branch and given assurance to customer, as of now appliance is working fine hence we are closing this case.

Regards,
Whirlpool Suppport
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