[Resolved] Whirlpool India — Double Door Refrigerator 340 Ltr. model no. 21278 | |||
Complaint: Refrigerator stopped Cooling. Purchased on 27th Oct. 2020. Stopped Working On 10th April 2021.(Approx 6Month) Refund The full amount. After consistently contacting customer care the executive arrived on 25th, may and told me that the PCB had to be replaced. On the second visit in the first week of August, they said PCB was fine but the compressor had to be replaced. On the 3rd visit on 22nd August the compressor was changed and again broke down within 10 days. another executive visited and couldn't understand what the problem was and asked us to put for replacement, a ticket was raised and on the day of replacement promised our ticket was canceled, to note we haven't received any email regarding the replacement or cancellation. we tried to contact again regarding this but since then there have been no answers to our complaints. Was this information helpful? | |||
Oct 20, 2021 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Sep 15, 2021 Whirlpool India Customer Care's response Dear Team, we are working on this case and we will share the update shortly. Regards, Whirlpool Support | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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