[Resolved]  Whirlpool India — escalation ;whirlpool

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Team

1) told me wrong information that every part is covered under the amc (Ex plastic and rubber)
2) i complained for gas leakage and swing kit replacemt
2) charged me for a part replacement which is causing gas leakage.
4) gas leakage issue is still not resolved in last 40 days.
5) no one is helping me and not taking my issue on serious note.

Posted in facebook but still no luck.

You are requested to please nip them.

Regards
Hemant k shah
[protected]
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Sep 23, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2018
Whirlpool India Customer Care's response
Dear Hemant,

We got it checked with the service team and confirmed that our service team has already clarified about your above mentioned concern. Please consider this is our final communication regarding the same.

Regards,
Whirlpool Support.
Verified Support
Jan 18, 2022
Whirlpool India Customer Care's response
Dear Team, We are working on this case and we will share the updated status shortly. Regards, Whirlpool Support
Complaint comments 

Comments

Dear Team whilpool,
I have purchased double door 360 lts refrigerator on 27th Dec 2020 from flipkart. within six months the compressor was malfunctioning and i had to get the same replaced. Now the problem is even worse. The refrigerator is forming ice crystals and i am unable to keep vegetables in condition as promised by the company. plus the water is oozing out from the freezer door. This is the fifth forum when i have registered the case and this is totally unacceptable by the brand Whirlpool. You are requested to replace the defective product. Flipkart have fraud sellers registered and they sell defective products to customers.

Dear Team whilpool,
I have purchased double door 360 lts refrigerator on 27th Dec 2020 from flipkart. within six months the compressor was malfunctioning and i had to get the same replaced. Now the problem is even worse. The refrigerator is forming ice crystals and i am unable to keep vegetables in condition as promised by the company. plus the water is oozing out from the freezer door. This is the fifth forum when i have registered the case and this is totally unacceptable by the brand Whirlpool. You are requested to replace the defective product. Flipkart have fraud sellers registered and they sell defective products to customers.

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