Whirlpool India — false and misleading advertising resulting in damage. | |
Our whirlpool fridge/freezer (Double door upright) stopped functioning correctly due to faulty control board. The appliance is advertised and sold as "stabilizer free" - no stabilizer required. Their service engineer replaced the board and advised us that we would have to bear the cost as "we were not using a voltage stabilizer'. We pointed to the bright shiny and as new stickers blazoned across the appliance proclaiming"it's only for the compressor"... He saw nothing wrong with that making statement. In whirlpool's world advertising their products as"stabilizer free" means you really need a stabilizer and you should be aware... What planet do these people live on? The product failed slightly over one year, with a ten year warranty i ecrtainly would advise consumers to look to a more reliable brand who value long term customer association. I certainly would not recommend this firm to anyone. Their terms and conditions are something they hide behind rather than take responsibility for false advertising and misleading the public. Was this information helpful? | |
Whirlpool India customer support has been notified about the posted complaint. | |
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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