Whirlpool India — False commitments and negligence

Address:

Kutch, Gujarat

Service Request Number RAJ[protected]
Service Request Number RAJ[protected]

The issue is I received my Washing Machine on 2nd June from Flipkart. I received a call
from the installation team that they won't come to install as my address is
very far from their office. I raised a concern with the customer care team
who falsely assured that the installation would be done by 8th June 2021. No one called or came for installation.

Then I called them again on 8th June 2021, they are now giving me a new date i.e. 10th
June 2021. Again, no one called or came for installation. Sheer negligence.

Also, they just close the service request number by updating false remarks.

Above that, I cannot cancel the order and request for refund since it's an
issue with the installation.