[Resolved] Whirlpool India — fridge need replacement but service center not providing replacement of product | |||
I have purchased a double door fridge 6 sense "intellifresh" model, (From vijay sales, noida) on 18 feb 2019 after using some months, internal body got cracked. Then i raised the complaint on 23/jan/2020 and technician who came declared that the refrigerator need replacement. Whirlpool customer care give me mobile of mr. Pankaj (Service head). Customer care told with in 15 days your fridge will be replaced & replacement will be provided by service head. Now service head telling your fridge request will be taken after feb month due to server and will not able to replace. He is not picking the call nor replace the product & meanwhile my product warranty gets expired. Nobody is going to resolve the problem of fridge. I am totally frustrated to brought the product from whirlpool due to really worst kind of warranty & service provided by company. I request to the consumer forum authority to intervene and help in resolving the issue so that my fridge can be replaced. There is no response from the service center and customer care already says "they dont have any solution" and service center not replacing my product as they are not picking up our calls. Regards, Mr. Dimpy singla Gurgaon Was this information helpful? | |||
Mar 16, 2020 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Feb 13, 2020 Whirlpool India Customer Care's response Dear Team, We would request you to kindly share us customer's contact detail so that we can assist accordingly. Regards, Whirlpool Support Verified Support Feb 13, 2020 Whirlpool India Customer Care's response Dear Team, We would request you to kindly share us customer's contact detail. Regards, Whirlpool Support Verified Support Feb 14, 2020 Whirlpool India Customer Care's response Dear Team, Kindly share customer's contact detail with us. Regards, Whirlpool Support | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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This no.[protected] harrashment
Me and abuseing me without any reason and trying to talk very vulgar. Please help me with this... Plz