[Resolved]  Whirlpool India — fridge / stopped cooling

My fridge stopped cooling two days before and then had lodged a request for service engineer to check and rectify. Service engineer came and checked and told that compressor has to be replaced. Our fridge was 6 yrs old only and we had lot of faith on whirlpool company and that is why we had purchased this.
We could not believe so somehow went for second opinion and called service engineer from urban clap... To my surprise only relay was not working and today my fridge is working fine.

This is the biggest robbery and theft which a company can do am feeling ashamed to have bought a thing from an unethical company. Really shocking experience for me as would have purchased a new fridge. But a big thank to urban clap for providing prompt service and great support.

This is nothing less than cheating and want to put on record my dissatisfaction bcos had great trust on whirlpool as company and had purchased ac and other electronic equipment but from now on will not purchase anything from whirlpool.
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Oct 4, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2018
Whirlpool India Customer Care's response
Dear Customer,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.
Verified Support
Sep 01, 2018
Whirlpool India Customer Care's response
Dear Customer,

We hope our service team has already shared the requisite information regarding appliance concern with you. We request your understanding on the same.

Regards,
Whirlpool Support.
Complaint comments 

Comments

Very bad services

parts of front load machines are not available

useless services from whirlpool

strongly not recommending the product from whirlpool

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