[Resolved]  Whirlpool India — Inefficient repair of refrigerator

Address:Hyderabad, Andhra Pradesh

I called for repair of my refrigerator twice on 9/05/2017 and 20/05/2017. On the former date we were told that the deep frosting was not working properly due to inefficient working of the fan. Later we found out that the refrigerator was not cooling properly. We called on the latter date and the agent changed the part of the fridge which wasn't working. He took rs.2200 as charges. After 4 days we found out that the fridge wasn't cooling as expected. We tried to contact customer service number but we were told to wait and no other agents were sent.
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Jun 27, 2017
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
May 26, 2017
Whirlpool India Customer Care's response
Dear Pravallika,

We're really sorry for the experience you had. Please share your mobile number & complaint number with us. We'll surely look into it.

Regards,
Whirlpool Support.
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