[Resolved]  Whirlpool India — irritating service of whirlpool oven

I raised my complaint regarding irritation faced during service of my whirlpool oven.

On 11 may 2020 (Sr number:[protected]
My oven was not working (Still this not) and for this i raised a service request through your customer care number.

Once a service engineer visited my house and then after no calls and no pickup of calls.

On 4 july
Again i called your customer care number to know the status of my complaint but they again raised a new request. Since then i am still waiting for visit of your engineer.

On 7 july
Again i called up in morning and they asked me to wait for 2 hours but there was nothing (No calls - no visit)
Then again i called the customer care agent (Agent name : babli) and she told me this call is closed and you can contact the service center and disconnects the call.

My concern is how the customer will come to know that his call is closed without any resolution.

And it's been 2 month now since my first complaint and why this is still to be resolved.

I have mailed and tweet everywhere but they don't bothered to reply even.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Jul 23, 2020
Updated by Babita Mishra MGCUB
Still it's not resolved
Verified Support
Aug 11, 2020
Whirlpool India Customer Care's response
Dear Team,

As per customer his appliance issue has been resolved.

Regards,
Whirlpool Support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3569
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information