[Resolved] Whirlpool India — irritating service of whirlpool oven | |
I raised my complaint regarding irritation faced during service of my whirlpool oven. On 11 may 2020 (Sr number:[protected] My oven was not working (Still this not) and for this i raised a service request through your customer care number. Once a service engineer visited my house and then after no calls and no pickup of calls. On 4 july Again i called your customer care number to know the status of my complaint but they again raised a new request. Since then i am still waiting for visit of your engineer. On 7 july Again i called up in morning and they asked me to wait for 2 hours but there was nothing (No calls - no visit) Then again i called the customer care agent (Agent name : babli) and she told me this call is closed and you can contact the service center and disconnects the call. My concern is how the customer will come to know that his call is closed without any resolution. And it's been 2 month now since my first complaint and why this is still to be resolved. I have mailed and tweet everywhere but they don't bothered to reply even. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Aug 11, 2020 Whirlpool India Customer Care's response Dear Team, As per customer his appliance issue has been resolved. Regards, Whirlpool Support | |
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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