[Resolved] Whirlpool India — my complaint about service

nikil reddy

from Hyderabad, Telangana

Address:

H.no 4-7-24/p/10/4 pragathi nagar ODF 3rd venture sangareddy, Medak, Andhra Pradesh, 502001

Sir,

My refrigerator got problem..I approached whirlpool customer care they repaired on 17/08/19.after that it will work only 10 days and Agian same problem came... I approached and called same service person p vinod Kumar [protected] and vishnavi hospitality services[protected] but they are not responding from last 5 days(30/08/19).and giving temporary false informations

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Oct 23, 2019

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2019

Whirlpool India Customer Care's response Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.

Sep 07, 2019

Updated by nikil reddy Still there is no response from whirl pool.am doing repair with near by meachanic he said that problem is with compressor it will cost around 4000 rs.

Dear whirlpool please send competent persons for servicing.this type service persons are not finding actual problems they are doing wrong things it will cost around 6000 for me

Verified Support

Sep 19, 2019

Whirlpool India Customer Care's response Dear Team,

We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer.

Regards,
Whirlpool Support