[Resolved] Whirlpool India — my complaint about service

 
1 Review
H.no 4-7-24/p/10/4 pragathi nagar ODF 3rd venture sangareddy, Sangareddy, Andhra Pradesh, India
 nikil reddy on Sep 3, 2019
Sir,

My refrigerator got problem..I approached whirlpool customer care they repaired on 17/08/19.after that it will work only 10 days and Agian same problem came... I approached and called same service person p vinod Kumar [protected] and vishnavi hospitality services[protected] but they are not responding from last 5 days(30/08/19).and giving temporary false informations

my complaint about service
Complaint marked as Resolved Oct 23, 2019

Complaint Status


[Sep 04, 2019] Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Whirlpool India Customer Care's response, Sep 05, 2019
Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.
Updated by nikil reddy, Sep 07, 2019
Still there is no response from whirl pool.am doing repair with near by meachanic he said that problem is with compressor it will cost around 4000 rs.

Dear whirlpool please send competent persons for servicing.this type service persons are not finding actual problems they are doing wrong things it will cost around 6000 for me
Verified Support
Whirlpool India Customer Care's response, Sep 19, 2019
Dear Team,

We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer.

Regards,
Whirlpool Support
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    Whirlpool India - my complaint about service