[Resolved] Whirlpool India — never buy whirlpool washing machine

Rachnagupta

from Bengaluru, Karnataka

Address:	Bangalore Urban, Karnataka, 562125
Website:	Whurlpoolindia.com

Whirlpool sucks!!!

I bought a front load professional sport model washing machine for around 30k from whirlpool around 6 years back. Till date i have spent almost the same amount in getting it repaired.
The motherboard has been replaced almost 4 times.. Last time it was replaced on may 30th 2017 and it didn't last for even 3 months... They are not able to give any guarantee for the parts... Every time the technician comes, i have to pay him 530 rs for visiting charge...
When i called up at customer care toll free number... After listening to my complain, they cut the call and after that they are not picking up the phone.
I called up at the other numbers given on the it site and after knowing the reason for call, they are putting the call on hold... So i am supposed to listen to that music??

Never buy whirlpool products! Total wastage of money!!!

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Sep 17, 2017

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Whirlpool India Customer Care's response Dear Concern,

We're sorry for the experience you had. This concern has been raised with our service team. Our service team will get in touch shortly with an update on this concern.

Regards,
Whirlpool Support.

Sep 15, 2017

Updated by Rachnagupta Sorry, but the solution whirlpool gives is not helpful at all.
Whirlpool says that this model of machine has fault. This was the top model of whirlpool when I bought it. Why should I suffer if the model is faulty. And whirlpool does not want to take any responsibility for it.