[Resolved]  Whirlpool India — new refrigerator

Address:	143001
Website:	company itself

Dear sir/madam

I purchased a refrigerator on 27/7/18. The model named whirlpool ice magic fresh 230l worth rupees 17, 000 inr from the dealer sony brothers (Hall bazar amritsar, punjab). A team of two came for demonstartion and in the process broke down the fruit basket which they did not mention but we found later. So we contacted the dealers and they assured us that it would be exchanged as it was under gurantee. So we gave them the broken one in wait of getting the fresh one and unfortunately we are still waiting with too many excuses.
Our last refrigerator worked about 10 yrs and as it was being outdated we thought of switching to a new one. Whirlpool was a big name in the market so we opted for it but it was like great cry and little wool. These things may seems small but it can affect the company's reputation to a great extent as i wont recommend the 400-500 employees working under me the same and this chain will exponetionally increase.
Its just a simple complain in hope you resolve it asap