[Resolved] Whirlpool India — No Cooling in Fridge after part change

binarysoft123

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110001
Website:	whirlpoolindia.com/complaint

We made a service request to Whirlpool India on 13/06/2017 vide Service Request No. 11798. The service engineer visited our place and changed a Module for Rs.5115/-. On the very next day we again had the same issues. There was no cooling. I again made a service request vide SR No. 14469 and this time service engineer visited, he installed an old module which worked fine again for couple of days but issue still existed. He put the module that we purchased and said that he has no idea what's the issue.

Now the current situation is that our refrigerator is still not working this is making trouble for entire house. We have small kids and we often find milk go bad in the morning.

Either whirlpool india fix the issue or refund our money that they took for replacing module.

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Aug 5, 2017

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Jul 04, 2017

Updated by binarysoft123 What will be the timeline of resolution?

Verified Support

Jul 04, 2017

Whirlpool India Customer Care's response Dear Concern,

We're sorry for the experience you had. This concern has been raised with our service team. Our service team will get in touch shortly with an update on this concern.

Regards,
Whirlpool Support.