[Resolved]  Whirlpool India — noise coming from the machine

Address:

Little Flower House, Choozhampala, Thiruvananthapuram, Kerala, 695005

I raised the issue with the whirlpool customer care regarding the noise coming form the machine. Since the product was purchased only 2 years back they said its warranty period is over and we will need to pay for the services, which i had agreed. Based on the complaint a service engineer from whirlpool had visited to check on the issue and said its due to the bearing of that the noise is coming and that needs to be changed. Upon asking the cost of changing the bearing i was told that it would cost around 5500/-. This was really shocking for me as the product is hardly 2 years and right away i am facing with the product due to its poor quality. I am surprised to know the charges they levy for this. And i even informed him that the product holds a 10 year warranty for the motor, but on this he said its not part of the motor so will need to pay for changing. I really dont know if i have to believe him for the charges he quoted.

Definitely would not recommend this product to anyone else. Both coz of its poor quality and pathetic service.