Whirlpool India — not satisfactory resolution for my washing machine

Address:

Kollam, Kerala, 683513

Dear team,
I have purchased your washing machine on november 2014 from lulu hypermarket, ernakulam, from a week of purchasing the product i have faced problem regarding drum of the washing machine is hitting the wall and moving, several times people from north paravur service centre visited my home and changing spring of the machine and also i have taken the machine to their service centre after a week still the issue starts. So my question is is this a fully automatic machine i don't see such facility in this because when i start the machine i cannot go for outing because when i come back machine will be in some other place., i have been using lg fully automatic machine for 10 years i haven't faced any such issues. This washing machine is a useless one because when we power on the same we need to adjust the cloth periodically. So i suggest don't buy this product. I[censored] cannot solve my issue i will go legally towards company
Regards,
Sooraj balachandran
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