[Resolved]  Whirlpool India — Order cancelled from Whirlpool but refund not done

Address:

C.33/204-1B-1, Chandua Chhittupur, Varanasi, 221002

This is regarding an order for a triple door refrigerator whose order ID is #[protected].

An order of a triple door refrigerator was placed on 8th April 2022 on Whirlpool's official website by Varanasi's one of the warehouse's Area Manager of Whirlpool whose email ID is [protected]@whirlpool.com

The order got cancelled the same day but still I haven't received a refund of that cancelled order! Even after calling and emailing several times to the customer care, I'm not getting a proper response. They have not shared any reference number which proves that the refund is really initiated. This kind o[censored]nprofessionalism is highly unaccepted!

I have connected with the bank as well and they have also confirmed that there is no refund information in their system.