[Resolved]  Whirlpool India — over cooling of refrigerator

My whirlpool double door refrigerator has problem of over cooling since more than a month.
Local service team changed lot of things in first visit but couldn't resolve the problem. They changed some more parts in 2nd visit but still the problem persists.
Local team seems to be incompetent as they work on trial basis.
Call centers have very poor response. They don't care to contact customer to confirm if the problem is resolved or not. They update the status just on inputs from service center.
I have not seen such kind of process anywhere.
I'm loosing lot of eatables every day due to over cooling.
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Oct 5, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2018
Whirlpool India Customer Care's response
Dear Customer,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.
Verified Support
Sep 04, 2018
Whirlpool India Customer Care's response
Dear Customer,

We hope your concern has been resolved. Please let us know if there is anything else you need help with.

Regards,
Whirlpool Support.
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