[Resolved]  Whirlpool India — Overcharging for spare parts - Sree Akshitha Electronics (Whirlpool dealer)

Address:Sree Akshitha Electronics, 2-16-127/1, Prashanthi Nagar, Road No 3, Opposite Line Survey of India, Uppal, Hyderabad 500039

Asking 1450 for thermostat where as the same is available for less than half the price. The worst part is they don't tell you the cost before attending when you know the issue and ask for the estimate. They say it will be told by technician post visit. When he demands such huge cost and even though he did nothing we must pay 350 as service charge just for the visit. My suggestion would be not buy whirlpool products. LG products are better in quality and they tell you upfront the estimated cost when you call them and tell them the part that needs to be replaced.
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Aug 12, 2021
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2021
Whirlpool India Customer Care's response
Dear Team,

Our team tried to get in touch with customer on this number ([protected]) at 11:20 am but couldn't reach.

Hence we are closing this case.

Regards,
Whirlpool Support
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