[Resolved]  Whirlpool India — pcb

Good afternoon
This is dr.supriya.
Purchased washing machine April 2014.
My pcb stopped working 2016.Got replacement free of cost as that was under warranty. Company assured me it might co incidence.

Again In sep 2017 my pcb stopped working, paid 3400 RS . It happens exactly after 18 month . I raised issue and said to rishabh in writing that there is fault in your system which is selling bad product and running company image but again they said mam electrical goods Mai COINCIDENCE hai.

Now brother, just after 9 month pcb stopped working..

Whom to be blamed?? I am not going to pay such a heafty amount ...
Of course loosing one customer doesn't matter for such a big company.
At least rule out who is denting company image by selling cheap spare parts..

Thanks.
Plz revert if you find this worthy.
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Sep 12, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2018
Whirlpool India Customer Care's response
Dear Supriya,

We got it checked with the service team and confirmed that our service technician is going to visit at your place today to assist you with the appliance issue.

Regards,
Whirlpool Support.
Verified Support
Aug 11, 2018
Whirlpool India Customer Care's response
Dear Supriya,

We hope our service team has already shared the requisite information regarding appliance concern with you. We request your understanding on the same.

Regards,
Whirlpool Support.
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