[Resolved]  Whirlpool India — pcb top loader washing machine

Good evening
Engineer visited. Told same that pcb is dead..
My dought came true.
How come your customer pay heafty amount of 3400/rs every 10 month.
I have stablizer and there was no moisture in pcb... No fault from customer end..
I have been customer of whirlpool since 14 years and i don't find any fault in other item.
This is fourth time i am bounded to change pcb..
Company should also take responsibility and should bear half of the pcb cost.

I am not being greedy.. Just jeniune. Engineer told me once pcb got changed he will let me know about driver assembly part..
If there is another part would faulty, i would pay complete payment. I am ready to do full payment for driver assembly if it is faulty.
But company should consider pcb cost.

Thanks
Waiting for positive response.
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Sep 13, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2018
Whirlpool India Customer Care's response
Dear Supriya,

We hope our service team has already shared the requisite information regarding appliance concern with you. We request your understanding on the same.

Regards,
Whirlpool Support.
Complaint comments 

Comments

No update till date.. nither any of customer care executive contacted yet. Is this type of behavior expected??

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