[Resolved]  Whirlpool India — problem in refrigerator

Address:Kolkata, West Bengal

I lodged a complainet on toll free no. Of customer care[protected] for technical problem in my refrigerator which i bought in 2014.
After 2 days of complain technician from "smart services, customer service care, branch office-12, park street, kolkata-700016, phone no-[protected], came on 29/07/2018 and after checking, told that a parts'defrosting machine"is damaged. So the problem is arises.
On -31/07/2018 he changed the parts and charged total 3000/-rs. (For parts-2500/- and fees -500/-)
But there is no improvement. I called repeatedly to company but every day, they told today technician will go but no one visit till date.
Please do the needful.
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Sep 28, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2018
Whirlpool India Customer Care's response
Dear Customer,

We hope our service team has already shared the requisite information regarding appliance concern with you. We request your understanding on the same.

Regards,
Whirlpool Support.
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