[Resolved]  Whirlpool India — refrigerator

Address:Mumbai City, Maharashtra, 401107

Had purchased a whirlpool refrigerator which is under guarantee and now within a year the plastic portion of vegetable door has broken and now they say plastic portion is not under guarantee which is so pathetic. When u sell a fridge u make it of plastic parts and u can't even give guarantee on it. Why the hell u guys sell it with plastic parts where u can't even guarantee it. Whn i call ur service center these guys talk in such a rude way as if they own us. I want a solution on this. Again i need to spend 3000 for the vegetable door that way my full fridge cost will go up.
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Oct 13, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2018
Whirlpool India Customer Care's response
Dear Praveen,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.
Verified Support
Aug 28, 2018
Whirlpool India Customer Care's response
Dear Praveen,

We hope our service team has already shared the requisite information regarding the required part concern with you. We request your understanding on the same.

Regards,
Whirlpool Support.
Verified Support
Sep 12, 2018
Whirlpool India Customer Care's response
Dear Praveen,

Our service team tried contact you but couldn't get through. Please share your convenient time and alternative number in order to assist further.

Regards,
Whirlpool Support.
Complaint comments 

Comments

I am the owner of the above item, on 22.08.2018, kindly contact the person

and details of an engineer with mobile no.
Whirlpool India Customer Care's response, Aug 28, 2018
Verified Support
Dear Manjunath,

Please let us know if you are facing any concern along with complaint number and contact details so that our team can assist you.

Regards,
Whirlpool Support.

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