[Resolved]  Whirlpool India — Refrigerator not working since 10 days and under warranty

Address:Purnagiri colony, amoun, khatima, U.S Nagar Uttarakhand

Its been more than 15 days now. And i seriously didn't expected this type pf pathetic service by whirlpool. Since 5 of July i was facing cooling problem with the fridge and finally contacted to the shop where i purchased from and finally they provided you customer support number. As of now the since 9 of july your person is saying that some parts have to come from company and its been more than 10 days now. However i just wanted to tell you that i have already lodge complaint in consumer court for your pathetic after sale service and wrong and misleading commitments.
here are the details of the product
Refrigerator
purchased on 6 Dec 2020
Contact number [protected]
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Aug 20, 2021
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2021
Whirlpool India Customer Care's response
Dear Team,

We are working on this case and we will share the update soon.

Regards,
Whirlpool Support
Complaint comments 

Comments

As an "Update" They contacted asked for few more days. Seriously? A refrigerator that costs more than 50k and all of sudden stopped working within few months at the end whirlpool needs half month to repair it? I have told the customer care either refund my whole money and replace it with brand new same refrigerator with brand new warranty or else pay compensation along with that too as already we have face lot of problems.
Dear Team,

As checked the appliance has been repaired locally. Hence case is closed.

Regards,
Whirlpool Support

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