[Resolved]  Whirlpool India — refrigerator repair cheated by rs 6900

Address:

Ranga Reddy, Andhra Pradesh, 500084

My whirlpool refrigerator is not cooling properly. Hence called whirlpool service center.

One person came, took rs410 and said he will send another. Another repaired and took 6500. I called whirlpool toll free number after the repair asking that i can not verify since the cooling will take at least 1-2 hours and repair man says he needs to leave. Do i need to pay? I even asked for manager. The tollfree number whirlpool person assured me that i can pay and said manager is not available.

About 1 month passed. The fridge is in same condition still. I call the whirlpool service center, the people visit and pretend to fix. No change.

So far, they have visited 10 times to my place and i had to empty the fridge. The fridge is in same condition as before.

The repair person is saying me to buy a new fridge from him and he will reduce 4000 rupees on new one.
This is pure cheating. If he does not know how to fix, he should not take the 6500 and 410.

Please help.

Receipts attached.

When i try to escalete on phone, whirlpool people do not give to managers.

My number [protected] and [protected]

Thank you
Annapurna